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PostPosted: Mon Apr 28, 2014 10:22 am 
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Joined: Wed Apr 02, 2014 9:34 am
Posts: 4
Hi,
$MY_OUTPUT cannot be found. I think it is normal in my situation. When analysing the problem I noticed that the problem comes from the LBC disk supplied. My computer can no more access the disk because it’s probably damaged. I cannot explain this situation. However, to prevent damage of the disk I have installed the PC and the disk in a room with Air Conditioned so that the devices can not suffer from heat. I noticed that the disk is no more able to start. Connected to the PC, the disk is making periodic slight sound (clic-clic) while it seems running. Connected to different PCs, the situation remains the same.
I think the disk needs to be repaired. I don’t know if it is possible. If necessary I can send it back to you by express mail. If not, please I’m looking for any proposition. Best regards.
Akpe.


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PostPosted: Wed Apr 30, 2014 2:20 pm 
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Joined: Thu Mar 27, 2014 5:03 pm
Posts: 68
Hi Alke,

We can post you a new disk. Please email precis@metoffice.gov.uk with your contact details and a list of data that needs replacing.

All the best,
Simon

_________________
Simon Tucker
Met Office Hadley Centre


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PostPosted: Fri May 02, 2014 6:17 pm 
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Joined: Wed Apr 02, 2014 9:34 am
Posts: 4
Hi, Simon
It's a great news. I was so desperate. Thank you.
Akpe.


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